Contact Us

Have a question about our rugs or need help with an order? We're here to assist you.

Customer Support

Whether you have questions about product details, custom sizing, shipping, returns, or an existing order, our team is happy to help.

We aim to respond to customer inquiries within 1–2 business days.

Order Inquiries

If you're contacting us about an existing order, please include your order number and a brief description of your question so we can assist you more efficiently.

Business Information

Tervannor® is operated by Tervannor Inc., a legally registered company in the United States.

Official Website: www.tervannorrugs.com

Shipping & Returns

For detailed information about delivery times, shipping arrangements, returns, and refunds, please review our policies.