Rug Care & Maintenance Guide

Proper care helps maintain the appearance, comfort, and longevity of your rug. Please follow the care instructions below based on your rug type.

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High-Density Woven Rugs

(Polypropylene, Polyester & Synthetic Woven Rugs)

Care & Maintenance

• Vacuum regularly to remove dust and everyday debris.

• For small spills, blot immediately with a clean dry cloth. Avoid rubbing, as this may spread the stain.

• When needed, spot clean using a rug-safe carpet cleaner and follow the cleaner manufacturer's instructions.

• Do not machine wash.

• Avoid excessive moisture and allow the rug to air dry completely after cleaning.

• Designed for everyday family living, including homes with children and pets.

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Wool Blend Rugs

(Wool Blend, New Zealand Wool Blend Rugs)

Care & Maintenance

• Vacuum regularly using a standard suction setting.

• Blot spills promptly with a clean dry cloth.

• When necessary, spot clean using a wool-safe rug cleaner specifically designed for wool fibers.

• Do not machine wash.

• Light fiber shedding may occur during the initial use period and will gradually decrease over time.

• Professional cleaning is recommended for deep cleaning when needed.

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Handwoven Wool Rugs

(100% Wool Handwoven Rugs)

Care & Maintenance

• Vacuum regularly without using a rotating brush attachment.

• Blot spills immediately with a clean dry cloth.

• Spot clean only using a wool-safe rug cleaner designed for natural wool fibers.

• Do not machine wash or soak.

• Natural shedding is normal for handwoven wool rugs, especially during the first months of use.

• Rotate the rug periodically to promote even wear.

• Professional cleaning is recommended whenever deeper cleaning is required.

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Frequently Asked Questions

Can these rugs be machine washed?

No. Our rugs are designed with dense woven or handwoven constructions that prioritize stability, durability, and long-term comfort. Regular vacuuming and spot cleaning are recommended for everyday care.

How should I handle spills?

Blot spills immediately using a clean dry cloth. Avoid rubbing the affected area. If needed, use a rug-safe cleaner suitable for your rug's material.

Will wool rugs shed?

Some light shedding is normal for wool and wool blend rugs during the initial use period. This will gradually decrease with regular use and maintenance.

Are these rugs suitable for homes with pets and children?

Yes. Most of our rugs are designed for everyday family living. Regular vacuuming and prompt spot cleaning will help keep the rug looking its best.