Rug Care & Maintenance Guide

Rug Care & Maintenance Guide

Proper care helps maintain the appearance, comfort, and longevity of your rug. Please follow the care instructions below based on your rug type.


High-Density Woven Rugs

(Polypropylene, Polyester & Synthetic Woven Rugs)

Care & Maintenance

• Vacuum regularly to remove dust, hair, and everyday debris.

• For small liquid spills, blot immediately with a clean dry cloth. Avoid rubbing, as rubbing may spread the stain or push moisture deeper into the rug.

• When needed, spot clean using a rug-safe cleaner and follow the cleaner manufacturer’s instructions.

• Do not machine wash, soak, or fully rinse. These rugs are designed for regular indoor use with vacuuming and spot cleaning, not full-rug washing.

• Avoid excessive moisture and allow the rug to air dry completely after cleaning.

Spill-Resistant Styles

Spill-resistant styles are designed with water-resistant yarns or a spill-resistant surface treatment. For these rugs, small liquid spills may stay closer to the surface for a short time, making prompt blotting and spot cleaning easier.

For small spills, blot immediately with a clean, dry cloth. Avoid rubbing, as rubbing may spread the stain or push moisture deeper into the rug.

For muddy paw prints or minor pet messes, remove any surface residue first, then gently blot the affected area. When needed, use a rug-safe cleaner and follow the cleaner manufacturer’s instructions.

For pet urine, strong odors, or deeper stains, treat the area as soon as possible. If odor or staining remains, professional rug cleaning is recommended.

Do not machine wash, soak, or fully rinse the rug. These rugs are designed for regular vacuuming and everyday spot cleaning, not full-rug washing.

For rugs designed with easier everyday spot cleaning in mind, explore our pet friendly rugs.


Wool Blend Rugs

(Wool Blend, New Zealand Wool Blend Rugs)

Care & Maintenance

• Vacuum regularly using a low to standard suction setting. Avoid using a rotating brush or beater bar when possible.

• Blot spills promptly with a clean dry cloth. Avoid rubbing, as rubbing may spread the stain or disturb the wool fibers.

• When necessary, spot clean using a wool-safe rug cleaner specifically designed for wool fibers. Test the cleaner on a small hidden area first.

• Do not machine wash or soak.

• Avoid excessive moisture and allow the rug to air dry completely after spot cleaning.

• Light fiber shedding may occur during the initial use period and will gradually decrease with regular use and proper care.

• Professional cleaning is recommended for deep cleaning when needed.


Handwoven Wool Rugs

(100% Wool Handwoven Rugs)

Care & Maintenance

• Vacuum regularly using suction only. Avoid using a rotating brush or beater bar attachment.

• Blot spills immediately with a clean dry cloth. Do not rub the affected area.

• Spot clean only using a wool-safe rug cleaner designed for natural wool fibers. Test the cleaner on a small hidden area first.

• Do not machine wash, soak, or use excessive water.

• Natural shedding is normal for handwoven wool rugs, especially during the first months of use.

• Rotate the rug periodically to promote even wear.

• Professional cleaning is recommended whenever deeper cleaning is required.


Frequently Asked Questions

Can these rugs be machine washed?

No. Our rugs are designed with dense woven, wool blend, or handwoven constructions that prioritize stability, durability, comfort, and long-term floor use. Regular vacuuming and spot cleaning are recommended for everyday care.

How should I handle spills?

Blot spills immediately using a clean dry cloth. Avoid rubbing the affected area. If needed, use a rug-safe cleaner suitable for your rug’s material and allow the rug to dry completely after cleaning.

Will wool rugs shed?

Some light shedding is normal for wool and wool blend rugs during the initial use period. This will gradually decrease with regular use and proper maintenance.

Are these rugs suitable for homes with pets and children?

Many of our rugs can be used in everyday family spaces with proper care. For homes with pets, kids, dust, and occasional small spills, we recommend choosing styles specifically designed for easier daily cleanup, such as our pet-friendly rugs.