Shipping & Guarantee

Shipping

We offer free U.S. shipping with fulfillment based on inventory availability. Your order will be processed and shipped as soon as items are available.

Shipping Time

Estimated shipping time is 3-4 weeks for U.S. orders, depending on product availability and location.

Returns

We have a 30-day return policy for unused items. To be eligible for a return, please ensure the product is in its original condition and packaging.

Warranty

We offer a 1-year quality guarantee on all our rugs. If you experience any issues with your product within this period, please contact us for a resolution.

Support

If you need assistance, feel free to reach out to us anytime via email:
📧 leander@tervannorrugs.com